Customer Satisfaction Survey template
Measure how happy customers are with your product or service.
Free • 4 questions • Fully customizable
1. Overall, how satisfied are you with our product/service?
Rating scale: 1–5
2. How likely are you to use us again?
- Very likely
- Somewhat likely
- Not sure
- Unlikely
3. Which areas could we improve? (select all that apply)
- Pricing
- Quality
- Customer support
- Speed
- Ease of use
4. What is the one thing we could do to improve your experience?
Open text response
Why use this survey template?
The Customer Satisfaction Survey template gives you a proven starting point so you can launch faster. Every question is editable, responses are unlimited, and you can share by link or QR code in minutes — all free.
Template questions
Yes. The Customer Satisfaction Survey template is completely free to use, with unlimited responses and no credit card required.
Absolutely. Every question is fully editable — add, remove, reorder, and reword questions, change answer options, and adjust settings before you share.
Once you customize the template, share it with a link or QR code. Respondents can answer on any device with no sign-up required.
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No credit card. No trial limits. Unlimited surveys, quizzes, polls, and responses — free forever.