Measure Net Promoter Score for free
Find out how likely customers are to recommend you. Launch a standard NPS survey, follow up with an open-text “why,” and watch loyalty trends over time.
CreateSurveyFast is a free NPS survey tool that measures customer loyalty using the standard 0–10 Net Promoter Score question. Launch in minutes with the built-in template, collect unlimited responses, and track promoters, passives, and detractors in real time.
What gets in the way
- NPS tools lock the metric behind paid tiers.
- Response caps cut off your NPS program as it scales.
- Setting up the 0–10 scale and follow-up correctly takes time.
- Without trends, a single NPS number is hard to act on.
How CreateSurveyFast helps
Standard 0–10 NPS question
Use the recognized Net Promoter Score scale with a one-click template — set up correctly out of the box.
Follow-up “why”
Pair the score with an open-text question to learn the reason behind every rating.
Real-time tracking
See responses live and export to CSV to calculate and trend your NPS over time.
Unlimited & free
Run continuous NPS programs with unlimited responses and no per-response fees.
Best tools for nps surveys
Common questions
Net Promoter Score (NPS) measures customer loyalty by asking how likely someone is to recommend you on a 0–10 scale. Scores of 9–10 are promoters, 7–8 are passives, and 0–6 are detractors. NPS equals the percentage of promoters minus the percentage of detractors.
Start from the built-in NPS template, share the link or QR code, and responses are collected in real time. Export to CSV to calculate your score and track it over time.
Yes. Measuring NPS is completely free with unlimited responses and no credit card required.
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No credit card. No trial limits. Unlimited surveys, quizzes, polls, and responses — free forever.